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Igloo Malaysia Help Center home page Igloo Malaysia
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  1. Igloo Malaysia
  2. Shopee
  3. Mobile Protection Plan
  4. General Inquiries

General Inquiries

  • Can I enroll after purchasing a phone?
  • Can I use another device to register?
  • Can the motherboard be replaced?
  • Do I keep the phone if I receive cash compensation?
  • Does a used phone qualify for the same benefits as a new one?
  • Does Igloo's repair shop use original parts?
  • How do I know if my device is damaged?
  • How does Igloo determine where repairs should be conducted?
  • How is the Deductible Amount calculated?
  • How long is the coverage period of Mobile Protection Plan?
  • How much is the Mobile Protection Plan for my mobile phone?
  • What are the benefits?
  • What is Mobile Protection Plan?
  • What is the “Maximum Service Value”?
Igloo Malaysia
Melayu (Malaysia)