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Igloo Malaysia Help Center home page Igloo Malaysia
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  1. Igloo Malaysia
  2. Shopee
  3. Mobile Protection Plan
  4. Plan Inquiries

Plan Inquiries

  • Can I buy more than one plan?
  • Can I cancel my Mobile Protection and get a refund?
  • Can I purchase this plan as a gift?
  • Can I renew my plan?
  • Can I transfer my plan?
  • How can I purchase the Mobile Protection Plan?
  • How can I update my plan details?
  • How do I activate my plan?
  • How long does it take to process a cancellation refund?
  • How will refunds be paid?
  • Is there a cool-off period after activation?
  • What does my plan cover?
  • What if I return my phone?
  • What if my Shopee order is delayed?
  • What is not covered under this plan?
  • What should I do if I accidentally registered the wrong phone?
  • What should I do if I receive a defective item?
  • Where can I view my purchased plan?
  • Who is eligible for this plan?
  • Why is my plan showing “Not Yet Issued”?
Igloo Malaysia
Melayu (Malaysia)